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The Quinte West Public Library is committed to ensuring that our facilities, programs, material and services can be easily accessed by everyone. In doing so we prevent and remove barriers to accessibility by meeting the requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the City of Quinte West’s Accessibility Plan. If you have any questions regarding Accessibility please contact us at 613-394-3381.

Account information is available in person, over the telephone and online through your library account.

Notification about holds pick up, overdue items and due date reminders are available via telephone, email notification or text notification.

Our facilities have been designed to meet the needs of all our patrons. Features include:

  • Trenton branch street level access with wide automatic doors.
  • Frankford entrance is accessed by a ramp and has power door operators.
  • Furniture and shelving are spaced with wheelchair and walker clearance.
  • Accessible washrooms.

The library’s collection offers a wide variety of material to meet the needs of the community. Accessible formats include:

  • Large Print books
  • E-Books with enlargeable text
  • E-Magazines with enlargeable text
  • Audiobooks on CD
  • Audiobooks in Daisy format (1 disc for easy use)
  • DVDs with closed captioning and/or described video

The library is a partner with the Centre for Equitable Library Access (CELA). As a CELA member, you can borrow accessible audiobooks, Braille and print-Braille books, and audio versions of a wide range of magazines and newspapers. Many of these can be mailed directly to you at home. If you have any questions about CELA please contact us.

The Library also keeps a collection of accessible audiobooks on DAISY-format CDs. These are mp3 CDs that have special coding to help you navigate through the book. Each book is only 1 CD which makes them easier to use.

The library has Daisy Readers that we loan to our Talking Book Program patrons. (subject to availability)These Readers can be loaned for a 3 month period. The Daisy Readers play all Daisy Books as well as regular Books on CD.

We have an accessible computer that offers: 

  • A computer on a height adjustable table
  • Keyboard with enlarged letters and numbers


Public documents generated by the Library are available in alternate formats upon request.


The library offers a variety of programs. These programs consist of take home DIY kits, virtual programs and videos. All program videos posted to our Facebook page have Closed Captioning and kit instructions are available in an accessible format upon request.

The Talking Book Program is a free service where library staff select Books on CD for residents who are unable to select their own items because they are visually impaired or have some difficulty reading print.  The resident will pick up their own bag of items or have someone else pick up for them.  This service is available to all that live with in Quinte West

For detailed information on this program check out our website here.

Are you unable to get to the library?  Our home delivery service will collect items based on your interest and amount you can read and deliver them to you once a month.

Find out more information here.


The Quinte West Public Library welcomes feedback regarding our customer service for people with disabilities. Please call 613-394-3381 or email kristar@quintewest.ca