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My Account

To Log into My Account or To Search Our Catalogue

Your Account

Your Library account is made at the time of your registration. You can sign into your account using the entire string of numbers on your library card and your PIN number is the last 4 digits of your phone number unless you have directed us otherwise. Once signed into your account you can edit your Preferences or change your PIN number, reserve library material from both the Quinte West Public Library and the Belleville Public Library. You can also check the items you currently have checked out and on hold. You can also check if you have fines on your card and can create reading lists for yourself.

Your Library PIN

You need a PIN number to view your own account, place a hold, or renew materials online. A PIN number is a Personal Identification Number (PIN) that you the borrower can assign. Do not give out your PIN number, as doing so may permit access to information on your library card.

Changing Your PIN

  1. Click on My Account
  2. Enter your 14 digit barcode (your library card number)
  3. Enter your four (4) digit PIN
  4. Click “Login”
  5. Click “Profile”
  7. Enter your current PIN number, press TAB
  8. Enter your new four (4) digit pin number, press TAB
  9. Enter your new four (4) digit pin number again (for confirmation)
  10. Click on “Update”
  11. Log out of your account and log back into to verify your PIN has been changed.

Lost or Forgotten PIN

If you cannot remember your PIN number, we will need to cancel it before you can create a new one. Please contact the main library at (613) 394-3381 to have a staff member delete/reset your PIN number. Please have your library card handy, it will be needed for security purposes.

Renewing materials

Items may be renewed in person, by telephone or by logging into the library’s online catalogue.

All items may be renewed for up to three loan periods with the following exceptions:

  • the item is on hold for another patron
  • the patron has $10.00 or more in fines on their card
  • Renewal of Interlibrary Loan items must be requested through the Interlibrary Loan coordinator at least four days before the due date.

how to request a Library item

Go to the library’s online catalogue.

Log into your account – you will be asked your library card number and a pin number which is the last 4 digits of your phone number.
Search the the catalogue for the item you would like to request.
Once you find the item you would like click – Place Hold.
Choose the library branch that you would like pick up at.
Click – Place hold again

You will receive notification when the item is available.
You can call the library 613-394-3381 and we will make the requests for you.