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Hours:

to access my account or to search our catalogue

Your Account

Your Library account is made at the time of your registration. You can sign into your account using the entire string of numbers on your library card and your PIN number is the last 4 digits of your phone number unless you have directed us otherwise. Once signed into your account you can edit your Preferences or change your PIN number, reserve library material from both the Quinte West Public Library and the Belleville Public Library. You can also check the items you currently have checked out and on hold. You can also check if you have fines on your card and can create reading lists for yourself.

Your Library pin

You need a PIN number to view your own account, place a hold, or renew materials online. A PIN number is a Personal Identification Number (PIN) that you the borrower can assign. Do not give out your PIN number, as doing so may permit access to information on your library card.

Changing Your PIN

  1. Click on My Account
  2. Enter your 14 digit barcode (your library card number)
  3. Enter your four (4) digit PIN
  4. Click “Login”
  5. Click “Profile”
  6. Scroll down to PERSONAL IDENTIFICATION NUMBER (PIN)
  7. Enter your current PIN number, press TAB
  8. Enter your new four (4) digit pin number, press TAB
  9. Enter your new four (4) digit pin number again (for confirmation)
  10. Click on “Update”
  11. Log out of your account and log back into to verify your PIN has been changed.

Lost or Forgotten PIN

If you cannot remember your PIN number, we will need to cancel it before you can create a new one. Please contact the main library at (613) 394-3381 to have a staff member delete/reset your PIN number. Please have your library card handy, it will be needed for security purposes.

how to request a library item

Go to the library’s online catalogue.

Log into your account – you will be asked your library card number and a pin number which is the last 4 digits of your phone number.
Search the the catalogue for the item you would like to request.
Once you find the item you would like click – Place Hold.
Choose the library branch that you would like pick up at.
Click – Place hold again
You will receive notification when the item is available.
or
You can call the library 613-394-3381 and we will make the requests for you.